The pandemic has taken its toll on many essential workers and security guards are no exception. In California alone, more than 90 security guards died from COVID-19 between March and December 2020. An article in the Guardian newspaper talks about how guards are the forgotten frontline workers trying to keep order in very unordinary times.
Security Guards are Essential Workers
They have not only been tasked with keeping buildings secure, but they have also to enforce mask and social distancing mandates. Some say they have been spat upon, punched and threatened with weapons, all the while exposing themselves to a potentially deadly virus. They don’t have the luxury of using Zoom and the internet to work remotely from home.
However, remote technologies can protect them while still providing facilities, businesses and people with security and safety. The evolution of security cameras, video monitoring and artificial intelligence have made it possible to limit some of the more dangerous elements of a security guard’s job.
Remote Guarding
Remote guarding allows security cameras to be monitored 24/7 from a distance. Trained security professionals monitor video and alarms. They can eliminate false alarms that send guards on a wild goose chase. In the event of a crime in progress, they can provide security guards and responding law enforcement with essential details like the exact location and number of people involved. Often, they can determine if the suspect is armed.
Remote guarding also usually includes live audio capabilities. Monitoring personnel can talk with suspects letting them know they are being watched and responders are on their way. Often this is enough to stop the crime in progress without dispatching a guard.
Another Set of Eyes and Ears
Remote video guarding provides a video record that helps support a security guard’s report of events. It also assists with investigation, apprehension and prosecution. And a video record can be crucial in liability issues.
These new services and technologies provide another set of eyes and ears that can be critical for handling situations without putting anyone in a difficult or potentially harmful position. They add resources and capabilities to onsite guard personnel acting as a force multiplier.
All of this takes on even more importance in the face of a pandemic. Keeping people safe and healthy is vital as we navigate this epidemic. Remote guarding not only protects people from the spread of COVID-19, but it can also do it while preventing crime.