Over 60 members of law enforcement executives, ranging from police chiefs to sergeants attended the nation’s first Remote Guarding Summit held in Los Angeles, December 3, 2015. Hosted by Elite ISI (www.eliteisi.com), the Summit was also supported by FBI-LEEDA (www.fbileeda.org), the nation’s leading law enforcement executive training organization. The Summit was designed to train law enforcement executives to better understand and work more closely with private industry remote guarding companies to improve service to their communities. The myriad benefits of this joint-effort include:
- Elimination of false burglar alarms (?π to 99% of alarms are false)
- Reduction of law enforcement calls for service, particularly for nuisance alerts, by deterring criminal activity before it happens
- Enhancement of officer safety by providing real time situational updates to responding units for crimes in progress
- Prompt delivery of high-grade audio/video coverage and available documentation to assist in prosecution
Every alert that comes into a remote guarding command center is overseen by highly trained remote agents who stop all false alarms. It is well known that up to 99% of all burglar alarms to law enforcement are false alarms (see Report Signals End to Nation’s False Alarm Fiasco, Government Security News, December 17, 2015) this benefit alone could save departments countless man hours and related costs. But remote guarding offers far more significant benefits to law enforcement.
Remote guarding is a very sophisticated commercial security process that integrates systems, software and security agents to deliver 10 times the security of traditional security systems at roughly half the cost. Based on a forensic property analysis, advanced video monitoring systems that are armed with military grade human detection software are strategically installed on the client’s site so remote guards can effectively protect the property.
With Remote Guarding, remote agents are notified and profile suspects and their actions , Using the client site based monitoring systems,. The highly trained agents determine whether to speak directly to the suspect via voice-down capability of the systems, which causes intruders to leave the premises 97% of the time, and to only dispatch law enforcement when necessary . Law enforcement consider remote agents calls to be trained, live eye-witnesses to crimes in progress, warranting priority police response.
The remote agent remains in contact with law enforcement throughout the event. They give them live suspect descriptions, positions and warn of possible firearms. The agent acts as a law enforcement liaison, not only enhancing officer safety but increasing the likelihood of an arrest. Arrest rates for police calls increase from less than 1% with burglar alarms to as high as 40% with remote guarding.
Jamboree Housing Corporation presented a case study to the Summit’s attendees highlighting the real-world benefits of remote guarding. Jamboree is the premier non-profit real estate developer of affordable housing (with enhanced resident services) in California. Elite Interactive Solutions provides remote guarding for Jamboree.
The case study focused on various incidents on one of Jamboree’s multi-family properties in Garden Grove, CA. Over the 3-year study police were saved over 1,880 times from receiving false alarm calls. The study also found the prevention of over 200 crimes by Elite’s agents’ through voice-downs, which chased off criminals. Of the amazingly reduced 20 calls to law enforcement for dispatch, there was a 40% arrest rate with 8 arrests.
“This illustrates the powerful coalition of law enforcement and private industry,” explained Keith Bushey. “Law enforcement receives many benefits that help prevent crime and save on precious resources when property owners engage in Remote Guarding solutions.”
Elite ISI is the industry leader in fully interactive, remotely operated Remote Guarding services, using virtual and digital guarding systems. With hundreds of customers throughout the US, Elite provides the highest level of real-estate, property, and personal safety security. Commercial accounts range from office buildings, warehouses, logistics, auto dealerships, apartment complexes, and many other industries. Contact Elite ISI at firstname.lastname@example.org. Or call 877-435-4832.