Sales and Systems Engineer

Sales and Systems Engineer 2018-02-02T10:49:44-08:00
Elite Interactive Solutions is transforming the Security Guard and Monitoring industries by providing remote guarding services, the security industry’s most exciting and rapidly growing segment. Established in 2007, we are the leader in the Remote Guarding Industry, directing nationwide operations from our state of the art command center in Los Angeles, California. Elite’s mission is to enhance the safety, security and bottom line of companies currently facing expensive security costs and losses. Our clients come from many industry verticals such as, Multi-Family Housing, Commercial Property Owners and Managers, Logistics Services, Utilities, Shopping Malls, Warehouses, Auto Dealerships, Industrial facilities, High-end Retail locations and beyond.


The mission of Elite’s sales & systems engineer is to support sales executives with systems related questions and information. This position will provide our sales team with estimates and help to pre-engineer complex integrated systems including:
  • Access Control
  • Video Surveillance
  • Intercom
  • Communications wireless networks
This position will also assist with project take-offs, specification interpretation, conceptual drawing creation, and the development and drive of Elite’s engineering standards.
Essential Duties and Functions:
Additional Responsibilities Include:
    • Accurately estimates labor and material job costs and provides technical support and advice to Sales and Operations teams
    • Act as external liaison working with clients maintaining high level of customer satisfaction
    • Develop and maintain engineering design and pricing resources for field sales teams
    • With sales, operations and project managers, complete site walk-throughs to determine specific client needs and ensure project requirements are met including safety standards
    • Design complex integrated systems including Access Control, Video Surveillance, Network Infrastructure, Intercom, wireless communications
    • Assist sales by providing project labor and equipment costs, counts, ensuring part number accuracy and assembling permit packages
    • Value projects by product and installation and assists in developing project scope documents (prime to subcontractors and vice versa).
    • Provide operational and troubleshooting advice as needed
    • Provide subcontractor assistance by evaluating customer site system requirements and accurate job estimates
    • Research and develop alternative, improved solutions when possible
    • Maintain all job folders
    • Facilitate project closure turnover meetings between assigned sales and operations employees
    • Stay abreast of and educate others on new product information
    • Develop and maintain resources for sales and operations team including technical library, cut sheets, manuals and vendor product information
    • Assist in establishing pricing including verification of subcontractor/vendor costs
    • Represent Elite to community, professional and governmental groups including interaction with federal, state and local officials and professional organization representatives
    • Maintains and increases technical knowledge and competence in company products, applications and services
The Candidate must possess leadership skills that allow him/her to demonstrate the following qualities:
  • Thinks and acts both strategically and tactically along with executive team
  • Demonstrated success in delivering results, overcoming obstacles, and driving change in start-up/high growth businesses
  • Strong capability to create and manage processes that effectively satisfy cross-functional needs
  • Highly ethical; analytical thinker who exercises sound judgment through fact based decision making
  • Willing to roll-up the sleeves and get the job done as required
  • Strong organizational skills, attention to detail, ability to prioritize and meet deadlines in a fast-paced environment, is results-driven, assertive and works with a sense of urgency
  • 4+ years of experience


If interested in applying, please email